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1. Introduction

Welcome to Vision Tech International (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our products and services, including the supply of ophthalmic lenses (“Products”) to lens retailers, hospitals, optometrists, and labs in the UK and USA.

By placing an order or engaging in business with us, you agree to these Terms.

2. Eligibility & Business Use:

Our Products and services are intended solely for licensed businesses, including but not limited to optical retailers, healthcare facilities, optometrists, and optical laboratories. By engaging with us, you represent and warrant that you are authorized to act on behalf of a legally registered business entity.

3. Orders & Acceptance:

All orders are subject to acceptance at our sole discretion. We reserve the right to refuse any order without providing a reason.

Orders must be placed in writing via email, online portal, or other approved methods.
Order confirmation will be provided upon acceptance.

4. Pricing & Payment Terms:

All prices are exclusive of applicable taxes and shipping charges unless stated otherwise.
Prices are subject to change without prior notice; however, confirmed orders will be honored at the agreed-upon price.

5. Delivery & Shipping:

We will use reasonable efforts to deliver Products within the agreed timeframe but are not liable for delays beyond our control.

Risk of loss and title transfer to the buyer upon shipment from our facility. Any discrepancies or damages in shipment must be reported within [X] days of receipt.

6. Returns & Refunds:

Returns are only accepted for defective or incorrect Products and must be authorized by us in advance.
Requests for returns must be made within 10 days of receipt.

Refunds or replacements will be issued at our discretion after inspection of returned Products.

7. Warranties & Limitation of Liability:

We warrant that our Products meet industry standards and specifications.

We do not guarantee suitability for specific patient needs, as prescription fulfillment is the responsibility of the end-user professional.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our Products.

8. Intellectual Property:

All trademarks, brand names, and intellectual property associated with our Products remain our exclusive property.

Customers may not reproduce, modify, or distribute any proprietary materials without prior written consent.

9. Compliance with Laws:

Customers must comply with all applicable laws and regulations governing the sale, distribution, and use of ophthalmic lenses.

We reserve the right to terminate any business relationship found in violation of these laws.

10. Confidentiality:

Any pricing, technical information, or proprietary data shared with the customer must be kept confidential and not disclosed to third parties without prior written consent.

11. Force Majeure:

We shall not be liable for failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, and supply chain disruptions.

12. Governing Law & Dispute Resolution:

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction: UK/USA].

Any disputes shall be resolved through negotiation, mediation, or arbitration before resorting to litigation.

13. Amendments & Updates:

We reserve the right to modify these Terms at any time. Continued engagement with us following any updates constitutes acceptance of the revised Terms.


14. Contact Information:

For any inquiries regarding these Terms, please contact us at:

UK: (808) 168-0021
US: (888) 830-7861
info@vtilab.com